Carex is partnering with a Mental Health industry partner to find a dynamic Lead Innovation Strategist – AI and Emerging Technology who will play a key role in advancing accessible, scalable, and personalized clinical care through emerging technologies. This leader will be a part of the Technology and Acceleration team, where you’ll leverage innovative, human-centered, and data-driven strategies to improve the experience of patients, clinicians, and support staff across the U.S. healthcare landscape.
What You’ll Do
- Collaborate with internal stakeholders to identify and prioritize business challenges and opportunities for innovation and experimentation.
- Utilize human-centered design and data-driven methodologies to uncover user needs and translate them into impactful technology or service solutions.
- Define key problems and success criteria, generate creative solutions, and align them with company objectives.
- Partner with designers, engineers, and vendors to develop and refine prototypes to test viability, desirability, and risk.
- Design and execute experiments focused on user experience, business viability, and risk assessment using a combination of qualitative and quantitative methods.
- Develop clear business cases, KPIs, and financial models to demonstrate the value of new concepts and align stakeholders through compelling storytelling.
- Source and manage third-party technology vendors to support experimental initiatives.
- Monitor industry trends and emerging technologies to inform innovation strategies and recommendations.
- Measure and report on success metrics related to experimental initiatives.
What You’ll Bring
- 10+ years of experience in innovation labs, product strategy, business strategy, or design research, including 5+ years in healthcare (preferably digital health).
- Strong business acumen with experience in operations, go-to-market strategies, entrepreneurship/intrapreneurship, or venture development.
- Expertise in scenario planning, forecasting, and business model development.
- Excellent communication, presentation, and interpersonal skills, with a demonstrated ability to influence across all organizational levels.
- Deep fluency in human-centered design and experience working with multidisciplinary, collaborative teams.
- Proven experience in developing or managing technology solutions, including AI-driven products.
- Experience in client services or consultative roles, with strong project leadership and management skills.
- Familiarity with healthcare regulations, industry standards, and best practices in digital health, data privacy, and security preferred.
- Demonstrated cultural humility, inclusivity, and sensitivity in working with individuals from diverse backgrounds.
- Legal authorization to work in the United States.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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