Originally published on LinkedIn by Rachel Neill
In the dynamic landscape of healthtech, where innovation intersects with patient care, finding and retaining top talent is crucial for success. Abridge, a company trailblazing the use of AI in healthtech, has devised strategies to not only weather the storm but also thrive in the competitive realm of healthtech hiring.
Louvella Ivanoff, PHR, the Head of People Operations at Abridge, spearheads their human resources efforts with a keen focus on aligning talent acquisition with the company’s core values and mission. Here are four key strategies she shared with us that have helped Abridge excel at healthtech hiring.
1. Aligning Values with Recruitment
We say it all the time, and it’s true for Abridge, too: it’s super important to align your organizational values with recruitment efforts. “We rely a lot on our core values to help us identify who’s going to be a good fit,” says Louvella. “Those are the things that are important to us as a company, and we want to make sure that we’re bringing somebody onto the team who also finds these things to be important to them as a human.”
So, what does this look like in practice? Abridge has clearly defined and live their core values (which include honoring humanity and helping others win). Emphasis is placed on assessing candidates’ alignment with these values during the recruitment process, ensuring a cultural fit that promotes a positive work environment and professional growth.
2. Creating Meaningful Work
One of the cool things about the healthtech industry is that the intrinsic value of the work often serves as a powerful motivator for employees. But Abridge cultivates a company culture where employees can also derive fulfillment from seeing the impact of their contributions.
“We do a really good job of showing people the results of their efforts,” says Louvella. “Everybody is highly encouraged to collect and share feedback.”
Through transparent communication channels, employees can then receive feedback and firsthand accounts of how their work positively impacts patients and clinicians. This imbues their work with purpose, fostering a sense of fulfillment and engagement.
3. Retention through Employee-Centric Practices
While their formal retention strategies are still evolving, Abridge prioritizes employee-centric practices aimed at fostering a supportive and inclusive work environment.
According to Louvella, “Our North star is the question: how can we do right by the employee?”
By upholding this people-first principle even in challenging circumstances, Abridge cultivates a culture of trust and mutual respect. This commitment to employee well-being serves as a foundation for retention efforts, ensuring that employees feel valued and empowered to contribute to the company’s success.
“I’ve found that people are more likely to stay because they know you’re trying to do right by them.”
4. Sustaining a High Bar for Talent
Abridge’s success is driven by its exceptionally talented workforce, characterized by a shared dedication to excellence.
“We have world-class people who work for us,” says Louvella. “That’s one thing that our employees talk about often—they enjoy working for us because they get to work side by side with people who are incredibly smart, and they can trust that the person next to them is doing everything that they need to do to make Abridge successful.”
As the company scales, maintaining this high bar for talent remains a priority. Abridge continuously evaluates its recruitment processes to ensure they identify individuals who not only meet but exceed the company’s standards. By nurturing a culture of excellence and ownership, Abridge endeavors to sustain its trajectory of innovation and impact in the ever-evolving healthtech landscape.
Takeaways
Abridge’s strategic approach to healthtech hiring underscores the significance of aligning recruitment efforts with organizational values, fostering a culture of purpose and excellence, and prioritizing employee well-being. By embracing these principles, Abridge continues to excel in attracting, retaining, and empowering top talent to drive innovation and transform healthcare delivery.
About Abridge:
Founded in 2018, Abridge has a mission deeply rooted in addressing pressing healthcare challenges through cutting-edge technology. Abridge uses advanced generative AI to transform patient-clinician conversations into structured clinical notes in real-time, enabling clinicians to focus on meaningful patient interactions while ensuring accurate clinical documentation. This not only enhances patient care but also alleviates the mental burden on healthcare providers, fostering genuine connections between clinicians and patients.
To learn more about the Carex Healthtech program, visit this page!